Delivery Information

This page shows you how to choose a shipping method for your order, estimate shipping cost and shipping times, and gives other useful information on profsources.com’s shipping process.

On this page:

Choose a Shipping Method

Calculate Shipping Costs

Estimate Total Delivery Time

1.    Choose a Shipping Method

You can choose the shipping method you want on the Billing, Shipping, and Review page during the Checkout process. There are three main shipping methods to choose from:

Expedited Shipping

This shipping method is the fastest available. Delivery times are between 3 - 5 days to all major destinations. Shipping costs vary with item, but all orders that use expedited shipping will receive a 36% discount on shipping costs.

Standard Shipping

Standard shipping takes a bit longer than expedited shipping but costs less. Delivery times are between 5 - 10 days to all major destinations. Shipping costs vary with item, but all orders that use standard shipping will receive a 26% discount on shipping costs.

Air Mail

For some items, there is an option to ship your order by Air Mail. If your order qualifies for shipping by Air Mail it will automatically appear as an option when you checkout. Delivery times are between 15 - 20 days for all major destinations. Although the delivery time is much longer, shipping costs are much lower if this option is chosen. Order tracking and shipping insurance are not available with shipping by Air Mail. Please take this into consideration when choosing this option.

The above delivery estimates do not include order processing time. See the estimate total delivery time for more details.

Some of our items also have extra savings on shipping. Look out for following stickers on our products:

Any products with the Free Shipping sticker have no shipping costs, regardless of location or item quantity. Delivery times are usually the same as standard shipping.

Some products carry the Bulk Sale Free Shipping sticker. This means that shipping is free or discounted when a certain number of items are ordered. More details can be found on individual product information pages that carry this sticker.

2.    Calculate Shipping Costs

Shipping costs are calculated individually for each order based on the number and weight of items in your order, as well as the shipping method chosen. For this reason, the price displayed on product information pages does not include shipping.

To estimate shipping cost for any product item or the combination of items:

·         On the item's product information page, click the Add to Cart button. You will be then taken to your Shopping Cart page.

·         View the total shipping costs for the items in your cart under Estimate Shipping Costs at the bottom of the page.

·         Choose the country you want your order delivered to from the Ship to drop-down menu for a more accurate calculation of your shipping costs.

·         You can also access your Shopping Cart at any time by clicking the Cart at the top of every page on sourceswide.com.

Note: Adding an item to your shopping cart puts you under no obligation to order. If after viewing estimated shipping costs you no longer wish to order an item, simply click Delete next to the item name in your shopping cart to remove it.

3.    Estimate Total Delivery Time

Before your order is shipped, has to process your order and put all your items through its strict quality-control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

As we have such a wide range of products, processing time differs from category to category. Please click here to see an estimate of Total Delivery Time about your order. 

Shipping & Delivery

Profsources' Business Hours

Profsources.com Customer Service

customerservice@profsources.com

24 Hours a Day
7 Days a Week

Profsources.com Business Operation

sales@profsources.com

Monday through Friday - 9 am to 5 pm (Eastern time)

When will I receive my order?

Here's what to expect once your order is placed:

1.    You will receive an order confirmation email when the order was placed.

2.    Once the order is shipped, you will receive a shipping confirmation email. Please copy the tracking number and click on the carriers' web link within the email to receive the most up-to-date shipping information.

Click here to track your order or view your order status.

Please note:

·         "Business days" are defined as Monday-Friday, excluding holidays.

·         When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.

·         The below information pertains to orders placed within the United States. For information regarding international ordering and shipping, please click here.

Standard Shipping Times

Expedited Shipping Times

Orders placed by 5:00 PM EST for in-stock merchandise with expedited shipping (Premium/Express) are processed the following business day.

Premium Shipping

Express Shipping

Some things to keep in mind:

·         Same-Day Delivery: Orders must be placed by 12:00 pm local time, Monday-Friday, or by 11:00 am on Sundays. Orders placed after the cutoff time will arrive the next day. We'll send an email so you can schedule your delivery.

·         Please note: Same-Day Delivery & product availability are not guaranteed.

·         Buy Online, Pick Up In-Store: If your order is placed by 3:00 pm EST, it will be ready for pick up that day. You will be notified when your order is ready for pick up.

·         Gift Cards: Gift Cards are sent via USPS and will ship within 3 business days, or it will be sent to the provided email address.

What is Profsources.com's shipping policy?

Standard Shipping Times and Costs

Below are the fees for Standard Shipping:

Shipping Destination to  Continental U.S., the shipping fee based on the shipping method you selected, for the estimated shipping fee and taxes, please use the calculate tool in your shipping cart.

Alaska, Hawaii, Military Addresses, & U.S. Territories* will have a surcharge.

*U.S. Territories include: American Samoa, Guam, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands

Below is a list of estimated shipping times for in-stock merchandise to be shipped from our warehouses and delivered to you. (Items sent directly from the vendor may have different shipping times, which will be listed within the product's description.)

How can I track my order?

Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.

Please note: It may take 24-48 hours for your tracking information to reflect details on UPS, FedEx, USPS sites.

Why is my order arriving in multiple shipments?

We make every effort to ship your items together. However, there are times that we may have to divide your order into multiple shipments. Common reasons for dividing an order are:

·         Item availability.

·         Shipping from different fulfillment centers.

If your order has to be divided, we will send you a confirmation email advising you of:

·         The expected ship dates.

·         The items expected to ship in each shipment.

Please note: when we divide an order into multiple shipments, you are not charged an additional fee. We simply cover the extra shipping cost. You are not charged until your order ships. Also, the original authorization hold will remain until all shipments have been completed.

Need more information on authorization holds? You can find out more here.

            Return Policy

We want you to love your purchase, but if you are not completely satisfied, we will gladly accept merchandise returns within 30 days of purchase.

There are exceptions to our 30-day return policy. For example, Last Act items must be returned within 30 days of purchase. 

Please note: Items being returned must be in their original condition. Shipping fees are non-refundable.

For all the conditions, we will be happy to offer you a solution to guarantee your shopping trip in Profsources.com. 

Please contact us thru Contact Form.

For faster processing, please provide

• Your order ID
• Brief question
• Shipping information

Profsources.com wants you to be happy with your electrics purchase. If for some reason you are not, we will gladly accept your return within 30 days of purchase. Merchandise must be returned in the original package and in saleable condition.